Software maintenance & support
Software needs regular care after launch. Dependencies go out of date, security issues appear, app stores change their rules and your team asks for small changes. Our maintenance plans cover all of that for a monthly fee, so problems get fixed before your customers notice them.
We maintain software we built and software we didn't. For an existing project we start with a short code and hosting review, fix anything urgent, then move it onto a monthly plan with backups, monitoring and a set number of hours for changes.
What's included
- Bug fixes & security updates
- Uptime & error monitoring
- Backups & hosting management
- Small features & content changes
- Speed & performance tuning
Common questions
- Can you take over software another developer built?
- Yes. We start with a code and hosting review, document what we find, fix anything urgent, then maintain it on a monthly plan.
- What happens if something breaks?
- Uptime and error monitoring alert us, and response times depend on your plan, down to same-day for critical issues on the Priority plan.
Maintenance plans
Keep your website, app or CRM secure, backed up and improving every month. Each plan is quoted to your software and requirements, including software we didn't build.
Essential
Business websites
- Security & dependency updates
- Weekly backups
- Uptime monitoring
- 2 hours of changes each month
- Reply within 2 business days
Business
Dynamic sites & web apps
- Everything in Essential
- Daily backups
- Error monitoring & bug fixes
- 6 hours of changes each month
- Reply within 1 business day
- Monthly health report
Priority
CRMs, dashboards & mobile apps
- Everything in Business
- 15 hours of changes each month
- Same-day response for critical issues
- Play Store & App Store updates
- Hosting & database management
- Direct WhatsApp line
Have a project in mind?
A new website, a dashboard, a CRM, or software that needs looking after. Tell us what you need and we'll send a fixed, itemised quote within 24 hours.